Find websites and materials written in plain language.
The CCTS helps resolve customer complaints about telecommunications and TV services. This page of frequently asked questions tells you when and how you can submit a complaint about your service provider to the CCTS. The website has an online complaint form.
Explains how to make a complaint about the conduct of an RCMP member. It includes a complaint form PDF, which is also available in multiple languages.
This project aims to spread human rights information that is accurate, accessible, and relevant to the safety and well-being of trans and gender-diverse individuals and their supportive allies across British Columbia. Topics include immigration, public spaces/services, sex work, and more.
This manual has three main parts: “Areas of Law Pathfinders,” “The Guide to Civil Procedure at the Supreme Court of British Columbia,” and “Annotations of the BC Supreme Court Civil Rules and Court of Appeal Rules.” The publication is written for a wide audience.
A general reference for self-represented litigants appearing in Canadian courts. Includes SRL’s rights and responsibilities, first steps in your criminal case, bail, building your defence, legal research, court processes, jury, sentencing, and more. Also provides a list of Canadian and BC resources.
Provides tax information that may affect you when you retire, including the types of income you might receive, as well as deductions and credits you can claim.
This website has information about tax benefits and requirements that apply to Indigenous peoples. Indigenous peoples are subject to the same tax rules as other Canadian residents unless their income is eligible for the tax exemption under section 87 of the Indian Act.
Call 1-800-959-8281 to request a remittance voucher and to check the status of your tax returns, your tax account balance, and how much in RRSP contributions you can deduct on your current tax return year.
Canada Revenue Agency and community organizations host tax preparation clinics and arrange for volunteers to prepare tax returns for eligible individuals. Lists all volunteer tax clinics in communities across BC.
Explains what the child disability benefit is, who can receive it, how to apply for it, how it’s calculated, and what the tax implications are.
