Legal Resources

The Travel Assurance Fund (TAF) provides a possible source of compensation when consumers don’t receive the travel services they purchased through a BC licensed travel agent. All claims must be filed within six months from the date that the travel services weren’t provided.

When you make a purchase online, or by phone, you may have entered into what is called a “distance sales contract.” There are some rules around these types of contracts and there are specific instances that give you the right to cancel.

Consumer Protection BC licenses and regulates the payday lending sector in BC. The website tells you your rights and obligations involving payday loans, and includes information on what you can do if you have a problem or complaint about a payday lender.

Consumer Protection BC regulates the debt collection and repayment industry. The website offers information on your rights and obligations around debt-collection practices. Includes links on how to dispute a debt, request communication in writing only, or notify a collection agency that you are not the debtor.

Consumer Protection BC regulates a variety of industries and specific consumer transactions in the province. They license and inspect regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and classify general-release motion pictures.

This easy-to-read guide describes several scams and how to protect yourself from them. In addition to explaining some common myths and golden rules to help you beat the scammers, it also details what to do if you get scammed and how to get help and report a scam.

Laura Track, a lawyer at the Human Rights Clinic, walks you through what you need to know to file a human rights complaint with the BC Human Rights Tribunal.

The three-video series provide information about the BC Human Rights Code and how it protects Indigenous people in three areas of life: jobs, tenancy, and access to services. It explains human rights complaints and how the BC Human Rights Tribunal works.

The three-video series provide information about the BC Human Rights Code and how it protects Indigenous people in three areas of life: jobs, tenancy, and access to services. It explains human rights complaints and how the BC Human Rights Tribunal works.

The three-video series provide information about the BC Human Rights Code and how it protects Indigenous people in three areas of life: jobs, tenancy, and access to services. It explains human rights complaints and how the BC Human Rights Tribunal works.