Find websites and materials written in plain language.
This website outlines what you need to know before filing a human rights complaint. It tells you other important things you need to consider and includes a link to the FAQ. It gives you the link to information about the three ways to file a complaint.
Links to information from Canada Housing and Mortgage Corporation about buying a house. Content includes home-buying step by step, the First-Time Home Buyers’ Tax Credit, expansion of the Home Buyers’ Plan (HBP), planning and managing a mortgage, and information for newcomers.
This tool helps people manage and resolve disputes about BC societies that are incorporated with the BC Corporate Registry, and housing and community service co-ops. If you can’t resolve your dispute using this tool, it will lead you to the CRT’s online application form.
The Civil Resolution Tribunal is an online system for resolving many types of civil law disputes without needing a lawyer or attending court. It encourages both parties to work together. If necessary, an independent tribunal member makes a decision about your claim. This page goes over the four main stages of the process and includes a video.
Search for co-op housing in BC by location, number of rooms, whether they're accepting applications, whether pets are okay, and so on. You can add your favourite co-ops to a shortlist that is emailed to you.
Consumer Protection BC regulates cemetery and funeral services in the province. Learn more about your rights and obligations around cremation, interment, and funeral service practices in BC, and find out what you can do if you have a problem or complaint.
The Travel Assurance Fund (TAF) provides a possible source of compensation when consumers don’t receive the travel services they purchased through a BC licensed travel agent. All claims must be filed within six months from the date that the travel services weren’t provided.
Information about co-op housing in BC, including where to apply and which co-ops are accepting applications.
When you make a purchase online, or by phone, you may have entered into what is called a “distance sales contract.” There are some rules around these types of contracts and there are specific instances that give you the right to cancel.
We regulate the home inspection sector in BC. Understand your rights and obligations around home inspections in BC and find out what you can do if you have a problem or complaint about a home inspector or inspection.
