Legal Resources

Find websites and materials written in plain language.

Logo with the word "Canada" and a small Canadian flag above the last "a."

Canada Child Benefit (CCB)

Canada Revenue Agency
The Canada child benefit (CCB) is a tax-free monthly payment made to eligible families to help them with the cost of raising children under 18 years old. The CCB might include the child disability benefit and any related provincial and territorial programs.
Last reviewed March 2024
Logo of the Better Business Bureau featuring a stylized blue torch above the letters "BBB" in bold blue text.

Better Business Bureau Consumer Tips

Better Business Bureau
Provides an extensive list of consumer tips, organized alphabetically. Topics include advance-fee-loan schemes, auto repair, bankruptcy, carpet cleaning, the do-not-call list, fitness memberships, group-buying coupons, home inspection, investment schemes, lotteries, online shopping, and telemarketing.
Last reviewed March 2024
Logo is the wordmark “BCFSA” in dark blue and green, above the organization name in dark blue.

Report a Concern

BC Financial Services Authority (BCFSA)
The BCFSA regulates real estate services, mortgage brokers, credit unions, insurance companies, trust companies, and pension plans. This page explains how to file a complaint, including steps to do beforehand. It tells you what will happen if you make a complaint, and what if your complaint falls outside of BCFSA’s mandate.
Last reviewed March 2024
Logo consists of a circle coloured in blue and green segments, at the centre of which is an outline of a house. “BC HOUSING” is to the right.

Dispute Resolution

BC Housing
Introduces dispute resolution options for people involved in residential construction disputes. Includes a guide as well as forms for the Notice to Mediate process.
Last reviewed March 2024
Logo features a shield coloured yellow, green, red, and blue, with the organization name to the right.

Funeral Rights

Consumer Protection BC
Consumer Protection BC regulates cemetery and funeral services in the province. Learn more about your rights and obligations around cremation, interment, and funeral service practices in BC, and find out what you can do if you have a problem or complaint.
Last reviewed March 2024
Logo with six rectangles and a circle in six bright colours to represent people, and "People's Law School."

Dial-a-Law: Builders Liens

People’s Law School
Occasionally, those who work or supply materials on a construction project aren’t paid for the work or materials supplied. A “builders lien” can help them collect the money they’re owed.
Last reviewed March 2024
Logo features silhouettes of four people in greyscale above the words “legal Rights” in red, which are above the words “For Youth in British Columbia.”

Contract Basics

Legal Rights for Youth in BC (Justice Education Society)
This resource contains basic information about contract law, including 10 tips to signing a contract.
Last reviewed March 2024
Logo with six rectangles and a circle in six bright colours to represent people, and "People's Law School."

If You’re Not Happy with a Service

People’s Law School
You hire a roofer to install a new roof on your home. A week later, the new shingles begin to fall off. Learn your rights if you receive unsatisfactory services.
Last reviewed March 2024
Logo with "Plan Institute" and three overlapping green circles to the right, and the words “for caring citizenship” below.

RDSP: How Do I Qualify? (a step-by-step guide)

Plan Institute
The Registered Disability Savings Plan (RDSP) is a Canada-wide registered matched savings plan specific for people with disabilities. This guide is to help you complete each of the steps needed to (1) become eligible for an RDSP, (2) open an RDSP, and (3) manage your money.
Last reviewed March 2024