Legal Resources

Consumer Protection BC regulates the debt collection and repayment industry. The website offers information on your rights and obligations around debt-collection practices. Includes links on how to dispute a debt, request communication in writing only, or notify a collection agency that you are not the debtor.

Consumer Protection BC regulates a variety of industries and specific consumer transactions in the province. They license and inspect regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and classify general-release motion pictures.

This easy-to-read guide describes several scams and how to protect yourself from them. In addition to explaining some common myths and golden rules to help you beat the scammers, it also details what to do if you get scammed and how to get help and report a scam.

The CCTS helps resolve customer complaints about telecommunications and TV services. If you can’t resolve a complaint with your service provider, use this form to submit your complaint online.

The CCTS helps resolve customer complaints about telecommunications and TV services. This page of frequently asked questions tells you when and how you can submit a complaint about your service provider to the CCTS. The website has an online complaint form.

Provides tax information that may affect you when you retire, including the types of income you might receive, as well as deductions and credits you can claim.

This website has information about tax benefits and requirements that apply to Indigenous peoples. Indigenous peoples are subject to the same tax rules as other Canadian residents unless their income is eligible for the tax exemption under section 87 of the Indian Act.

Call 1-800-959-8281 to request a remittance voucher and to check the status of your tax returns, your tax account balance, and how much in RRSP contributions you can deduct on your current tax return year.

Canada Revenue Agency and community organizations host tax preparation clinics and arrange for volunteers to prepare tax returns for eligible individuals. Lists all volunteer tax clinics in communities across BC.

Explains what the child disability benefit is, who can receive it, how to apply for it, how it’s calculated, and what the tax implications are.