Legal Resources

If you’re behind on debt payments, there are laws to protect you from harassment by collectors. For example, collectors can’t use threatening language or contact you during certain times of day.

No one enjoys it when they’re owed money and don’t get paid. Learn the options available to you when collecting on a debt, and the steps to deal with the situation.

If a notice of claim names you as a defendant in a small claims court lawsuit, learn what options you have, how to act on them, and what happens next.

A problem-solving manual for legal advocates, paralegals, and lawyers in BC helping clients with consumer or debt problems. It covers over 45 topics on problems people experience with consumer purchases, contracts, borrowing money, and being in debt. This page links to the Wikibook and e-book and where to order print copies.

Links to resources for information about how you can deal with debt without declaring bankruptcy.

Supplies creditors with links to a range of online resources. Includes search tools and publications.

This brochure outlines a consumer’s insolvency options when they are facing challenging financial times, and explains that Licensed Insolvency Trustees (LITs) are the only qualified professionals authorized to administer insolvency proceedings.

Information for people in debt about how to deal with creditors and collection agencies, including how to put an end to collection calls. Includes sample letters to the creditors.

This website tells you about the options you have to help manage your debt. Topics include dealing with creditors, getting out of debt, credit counselling, debt consolidation, debt settlement, consumer proposal, and bankruptcy.

Consumer Protection BC regulates the debt collection and repayment industry. The website offers information on your rights and obligations around debt-collection practices. Includes links on how to dispute a debt, request communication in writing only, or notify a collection agency that you are not the debtor.