Legal Resources

Find websites and materials written in plain language.

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Payday Loans

Consumer Protection BC

Consumer Protection BC licenses and regulates the payday lending sector in BC. The website tells you your rights and obligations involving payday loans, and includes information on what you can do if you have a problem or complaint about a payday lender.

Last reviewed March 2024
Logo features interlocking purple and green curved lines to the left of the text "Credit Counselling Society" in purple.

What Is the Best Way to Handle Credit Card Debt and Debt Repayment?

Credit Counselling Society

Tips for how to manage your credit card use so that you don’t fall behind on payments.

Last reviewed March 2024
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Complaints (about life or health insurance)

OmbudService for Life and Health Insurance (OLHI)

The OmbudService for Life and Health Insurance offers a free alternative dispute resolution if you have a complaint about your life and health insurance. They also help with lost policy searches. OLHI’s service is free, bilingual, independent, and impartial.

Last reviewed March 2024
Logo features blue and grey curved lines forming an oval shape, with the “OLHI” and “OAP” in blue below the shape.

Search for Life Insurance Policy of a Deceased

OmbudService for Life and Health Insurance (OLHI)

If you are looking for the life insurance policy of someone who has recently passed, the OmbudService for Life and Health Insurance may be able to help. Visit this page to learn more.

Last reviewed March 2024