Legal Resources

Find websites and materials written in plain language.

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Essentials of Consumer Law

People’s Law School

Essentials of Consumer Law helps you learn how to protect yourself when you buy something or hire someone to perform a service. This publication explains your rights for common consumer purchases and contracts, as well as the steps you can take when something goes wrong. Reviewed March 2017.

Last reviewed March 2024
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Dial-a-Law: Warehouse Liens

People’s Law School

When someone leaves goods at a storage facility, the business has a legal claim on the goods. This is called a “warehouse lien.” It can help the business recover their fees.

Last reviewed March 2024
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Online Shopping

People’s Law School

Buying goods or services over the internet can be convenient, but there are some pitfalls. Learn your rights and what to watch for.

Last reviewed March 2024
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If You’re Not Happy with a Service

People’s Law School

You hire a roofer to install a new roof on your home. A week later, the new shingles begin to fall off. Learn your rights if you receive unsatisfactory services.

Last reviewed March 2024
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Leasing a Car

People’s Law School

Leasing a vehicle is quite different from buying one. Leasing can offer lower monthly payments, but you typically spend more in the long run. Learn your rights if you lease.

Last reviewed March 2024
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Dial-a-Law: Cancelling or Breaking a Contract

People’s Law School

Under the law in BC, not all contracts are alike. If you enter a contract, your cancellation rights depend on the type of agreement you made and the circumstances.

Last reviewed March 2024
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Credit Reports

People’s Law School

Practical, step-by-step information on credit reports. Topics include ordering your credit report, who has access to your credit report, fixing a mistake on your credit report, improving your credit score, and taking charge of your credit report.

Last reviewed March 2024
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Co-signing or Guaranteeing a Loan

People’s Law School

Before lending money to someone, a lender may ask for someone else to “co-sign” or “guarantee” the loan. Learn what to consider if you’re asked to co-sign or guarantee a loan.

Last reviewed March 2024
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Car Sales & Repairs

People’s Law School

Guides for buying and selling a used car, leasing a car, and what to do if you have a problem with a car repair.

Last reviewed March 2024
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Buying a Used Car: How to Protect Yourself

People’s Law School

Buying a used vehicle can be risky. The vehicle might have hidden problems, or the seller might be dishonest. Learn what to watch for and how to deal with any problems.

Last reviewed March 2024