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Information, referrals, and help for residential tenancy law matters (renting) in BC. They help with common problems such as tenancy agreement forms, repairs, eviction, quiet enjoyment, security deposits, fixed-term leases, rent increases, termination of services, and dispute resolution.

A voluntary, confidential program for parties going through separation and/or divorce who don’t have lawyers and can’t afford the collaborative team for their case. You must be willing to meet and negotiate using the principles of collaborative practice, and must meet the eligibility requirements.

Free online family mediation and advice services for low- and modest-income families across BC. Family mediation is a collaborative way for parties to come to an agreement on issues that come up when a marriage or common-law relationship ends, including property division, debt division, parenting arrangements, child support, and spousal support.

This service provides support and referrals to people in BC whose intimate images have been shared (or threatened to be shared) without their consent. They can contact online platforms and/or perpetrators to request the removal of images, and help make a claim with the Civil Resolution Tribunal (CRT) for an order to get the images removed.

The clinic provides notarial, administrative, and emotional support to lower-income folks who would like help with name and gender marker change processes.

This service supports people already in BC who have fled persecution in their country of origin based on their sexual orientation, gender identity, gender expression, or HIV status. It focuses on their right to claim asylum, protection and eligibility, providing essential services, access to justice, and getting legal identity documentation.

This project is open to all trans, two-spirit, and non-binary persons to help with legally changing their names and gender markers on government identification.

Free information and referrals to help you deal with your legal issues. Questions are answered by UBC law students on weekdays from 11 am to 2 pm. Questions outside these hours will receive a response the next business day. Ask JES is supported by a knowledge base of over 1,000 legally reviewed questions and answers.

Helps you file a complaint against a business and get a resolution to your problem. You can post reviews about your experience with a business. The BBB will help you report scams, imposters, frauds, or schemes, as well as file complaints about warranty disputes for a vehicle.

Provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. It’s a toll-free, confidential, multilingual service available across BC and the Yukon 24 hours a day, seven days a week.