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The police give out a “violation ticket” for less serious driving offences. Learn the options available if you get a traffic ticket, and the steps involved in disputing the ticket.

Explains the driver penalty points you’ll typically get if you’re ticketed for a driving offence in BC. Learn about how ICBC calculates driver penalty point premiums, how long they stay on your driving record, what if you can’t (or don’t) pay the premium, what if you’re not allowed to drive, and the points leading to a driving prohibition.

Learn about what claims you can bring in small claims court, and what the time limit is. It details the steps in the process (prepare the notice of claim, file the notice of claim on court, serve the notice on the defendant, wait for a reply, and attend the settlement conference).

It is criminal harassment for someone to repeatedly follow or contact you or engage in threatening behaviour to make you afraid. This can also include cyberbullying.

Buying goods or services over the internet can be convenient, but there are some pitfalls. Learn your rights and what to watch for.

Shoplifting is taking (or trying to take) something from a store without paying for it, with the intention of stealing. Learn what to expect if you’ve been charged with shoplifting.

You hire a roofer to install a new roof on your home. A week later, the new shingles begin to fall off. Learn your rights if you receive unsatisfactory services.

A criminal conviction can seriously affect the rest of your life. Understand what it means to “plead guilty” to a criminal charge, and learn the steps involved in the process.

If there is a warrant for your arrest, you may not be able to get welfare benefits. Learn when this rule applies, and options to deal with an outstanding warrant.

Trial courts hear evidence and decide cases. British Columbia has two levels of trial court, Provincial Court and Supreme Court. Learn which type of cases each of these courts handle.