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It’s a familiar story: a business makes a defective product or does something that harms a group of people. Such a “mass wrong” can be met with a class action.

Typically, for someone to be charged with a crime, the police must recommend charges and a prosecutor (called Crown counsel) must approve the charge. Learn what’s involved in the process.

Guides for buying and selling a used car, leasing a car, and what to do if you have a problem with a car repair.

Buying a used vehicle can be risky. The vehicle might have hidden problems, or the seller might be dishonest. Learn what to watch for and how to deal with any problems.

If a notice of claim names you as a defendant in a small claims court lawsuit, learn what options you have, how to act on them, and what happens next.

In some situations, parties may be able to attend court by telephone. But they’ll need to get court approval — in advance. Telephone hearings are more available before tribunals.

This page links to information about getting a credit card, getting a credit card you never asked for, what to do if your credit card is lost or stolen, and disputing a credit card bill.

A problem-solving manual for legal advocates, paralegals, and lawyers in BC helping clients with consumer or debt problems. It covers over 45 topics on problems people experience with consumer purchases, contracts, borrowing money, and being in debt. This page links to the Wikibook and e-book and where to order print copies.

A youth record sets out a young person’s involvement in Canada’s youth justice system. This booklet contains public legal information on frequently asked questions about a youth record, access to and closure of a youth record, and consequences of a record.

If you are concerned about an RCMP officer’s conduct, you have options, from filing a complaint to suing. Learn how the options differ, and the steps in filing a complaint.