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Tenant Resource and Advisory Centre (TRAC)

TRAC promotes the legal protection of tenants across BC by providing information, education, support and research on residential tenancy matters. Services include a phone service, workshops, direct representation, website, online course, social media and multilingual publications.

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Online Resources

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Tenant Survival Guide

This plain-language guide offers tenants a basic understanding of residential tenancy law in BC. It is designed to educate readers on their rights and responsibilities, and help prevent or resolve any problems they may ...
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Template Letters for Tenants

If you are experiencing a problem in your tenancy, you should consider putting your concerns in writing to your landlord. TRAC offers the following template letters: Request for Repairs, Request for Return of Deposit, ...
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Tenancy: Human Rights

While the Residential Tenancy Act is the main piece of legislation that governs tenants’ and landlords’ rights and responsibilities, section 10 of the BC Human Rights Code provides tenants with additional protections ...
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Evictions

An eviction occurs when a landlord legally forces a tenant to move out of a rental unit. If your landlord wants to evict you, they must give you an approved notice with an acceptable reason for eviction according to the ...
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Deposits

A security deposit is money that your landlord collects at the start of the tenancy and holds on to until you move out. Find out more details about it, including pet damage deposits, overpaying deposits, applying ...
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